We offer worldwide shipping, so no matter where you are, we can deliver our products to you! You can order through our website or Amazon.

Orders are automatically processed. Once you are billed for your order, it typically takes 1-2 business days to ship and an additional 2-8 business days to arrive in your pup's paws!

Orders that contain multiple different products may be shipped separately. In this case, customers will receive tracking numbers for each shipment. If customers do experience split shipments, the delivery timeframe for receiving the entirety of the order may be slightly affected.

Free return shipping within 30 days.

If your pup isn't happy with their subscription, we'll work with you to make it right. We can also help if you need to skip, pause, or cancel your box. Reach out to our Happy team at creatorcollab@nocciolatoys.com.

We offer 3 sizes. All sizes are the same price,and you can switch sizes at any time.

Small:for most pups under 20 pounds
Medium:for most pups 20-49 pounds
Large:for pups over 50 pounds

If you feel like you might be between sizes we recomrend sizing up.We also recommend sizing up if your dog is a determined chewer and/or has large jowls(talking to you boxers,bulldogs,pitties,etc).

For the answer,you can view the corresponding product page video or follow our tiktok account @noccioladogtoys